Refund Policy

14 days, no questions asked

If LectureMoment is not what you expected, email [email protected] within 14 days of buying and we will refund you in full. You do not need to give a reason, and we will not try to talk you out of it.

Include the email address on your receipt, so we can find the payment.

How long it takes

We process refunds through Stripe, usually within two business days. Your bank then takes its own time to show it — typically five to ten days. Access ends when the refund is issued.

Why we offer this

Every pack has free questions and there is a free warm-up set for each track, precisely so you can judge the quality before paying. If you bought anyway and it was not for you, that is a reasonable outcome and not worth arguing about over $14.99.

After 14 days

Still write to us. If something is genuinely wrong — you cannot get access, or the content is not what was described — we will sort it out regardless of the date. The 14 days is a no-questions-asked window, not the limit of our responsibility.

If you are in the UK or EU

Consumer law gives you a 14-day right to withdraw from a digital purchase. Because access is granted immediately, you are asked to agree to that immediate access at checkout, which would ordinarily waive the right. We honour the 14 days regardless, so the policy above is at least as good as your statutory right and never worse.